Accessibility Auditing & Compliance

  • Comprehensive Accessibility Audits: Manual and automated testing of digital products (websites, apps, AI platforms), including screen reader, keyboard navigation, and mobile-first audits with tools such as JAWS, NVDA, VoiceOver, TalkBack, WAVE, ANDI, and Deque aXe.
  • Section 508 / WCAG Conformance Assessments: Audit and gap analysis for compliance with WCAG 2.2/2.1/2.0 and Section 508 for federal, enterprise, and creative clients.
  • VPAT Authoring (Voluntary Product Accessibility Template): Creation of standard, custom, and hybrid VPATs mapped to evolving standards, including forward-looking WCAG requirements (2.2/2.3) and client-specific needs.
  • Accessibility Roadmap Development: Deliver prioritized, actionable roadmaps with defect backlogs and remediation milestones, including test case development and annotation for developers and QA teams.


Accessibility Remediation & Coaching

  • Prescriptive Remediation: Develop code-level recommendations and step-by-step approaches for remediating accessibility gaps in web, mobile, desktop, and cross-platform environments; translate test results into actionable developer tasks.
  • Assistive Technology Integration & Testing: Conduct testing and optimization for accessibility with screen readers, external keyboards, switch access, and other assistive technologies, focusing on user journeys for cognitive, physical, and sensory disabilities.
  • Accessibility Coaching & Training: Hands-on coaching for engineers, product managers, designers, and QA staff, covering semantic markup, table navigation, ARIA, proper labeling, visual hierarchy, and use of automated/manual testing tools.
  • Stakeholder Enablement: Guide and upskill cross-functional teams in accessible design and development best practices; lead defect-triage sessions and backlog grooming with Agile methodologies.


Accessibility Program & Policy Leadership

  • Program Setup & Governance: Establish Accessibility Program Offices (APO), council formation, and governance structures to embed accessibility across company policies and processes.
  • Corporate Accessibility Policies: Develop comprehensive digital accessibility policies for organizations, tailored to regulatory context and future standards.
  • SDLC Integration: Embed accessibility checkpoints and best practices in every phase of Software Development Life Cycle, including requirements, design, development, and QA.


Design, Testing, and Inclusive Usability

  • Inclusive Design Facilitation: Lead design thinking workshops and cross-team collaborations to embed Universal Design and inclusive UX principles across product lifecycles.
  • Multilingual & AI-Driven Accessibility: Audit and remediate multilingual websites/apps (including language of parts compliance) and AI translation platforms to support global digital access.
  • Usability Testing: Orchestrate inclusive usability testing cycles with users with disabilities for feedback-driven product improvement.
  • Color, Contrast, and Photo-Sensitive Design Testing: Analyze and remediate color, color contrast, photo-sensitive seizure risks, and support light/dark mode inclusivity especially for visual, mobile, and VR experiences (France-based project).


Regulatory & Legal Risk Mitigation

  • Legal & Standards-Based Consulting: Advise on compliance with ADA, ACA, AODA, EAA, EN 301 549, and global accessibility laws; support legal, risk, and enterprise teams with documentation and evidence for regulatory requirements and audits.
  • KPI and Success Metrics: Develop dashboards, performance metrics, and business cases linking accessibility to competitive advantage, contract eligibility, customer satisfaction, and risk reduction.


Product Strategy & Operations

  • Agile Product Management: Build and scale accessibility-first product management functions, author PRDs/user stories, and orchestrate sprint cycles with accessibility at the core.
  • Cross-Functional Delivery: Lead product teams and cross-discipline stakeholders in delivering accessible MVPs, AI platforms, and customer-facing apps, including rapid pivot execution as business needs evolve.
  • Reporting and Analytics: Develop executive dashboards, defect metrics, and Confluence knowledge bases to track accessibility progress, compliance, and ROI.


Collaborative Support & Thought Leadership

  • Executive Alignment & Consulting: Deliver executive summaries, presentations, and consultative briefings for leadership and RFP support.
  • Marketing and Thought Leadership: Position clients as accessibility leaders in their sectors, including public relations and competitive differentiation through accessibility excellence.


Additional/Custom Services (Specialized Experience)

  • Mobile Accessibility Specialization: Native iOS/Android compliance reviews, accessibility CI/CD workflow integration, and device-agnostic mobile feature audits/development.
  • Design System & Component Library Remediation: Technical hand-off and documentation for accessible design systems, including ARIA governance and semantic HTML/CSS fixes.
  • Creative Ops Alignment: Accessibility program integration with B2B creative operations and brand-centric content planning.
  • VR & Sensory UX Consulting: Audit VR experiences for inclusive media, light/dark mode, color, and photo-sensitive safety (for creative and international projects).
  • Contractual Support & Policy Compliance: Draft, review, and align deliverables with contractural obligations, intellectual property, and data privacy (e.g., Data Protection Addenda, Independent Contractor Agreements).